Who Can Get VAT Exemption?
You may qualify if you:
- Have a long-term illness (like arthritis, diabetes, dementia, COPD, or heart problems).
- Have a disability that affects your daily life.
You do not need to be registered disabled to claim.
How It Works
Choose your HelpAlert alarm.
- Fill in a VAT Exemption form at checkout (it only takes a minute).
- Pay the lower price without VAT.That’s it. No paperwork, no waiting.
Example:
Standard monthly alarm price: £16.99 + VAT = £20.39
With VAT exemption: £16.99 (no VAT added)
That’s a saving of around £3.40 every month.
Need Help?
If you are unsure whether you qualify, just give us a call on 01273 055049 or email careteam@helpalert24.co.uk. Our team will guide you through it step by step.
Common Conditions That Qualify
- Arthritis
- Dementia or Alzheimer’s
- Parkinson’s disease
- Diabetes
- Epilepsy
- Heart disease or high blood pressure
- Chronic lung conditions (like COPD or asthma)
- Stroke after-effects
- Multiple Sclerosis (MS)
- Motor Neurone Disease (MND)
- Severe sight or hearing loss
- Cancer (if it affects daily life)
You do not need to be registered disabled. If your condition is long-term and affects your everyday life, you are likely to qualify.
What we Need
When filling in the form, we just need:
- Your name
- The medical condition or disability that qualifies you
We never ask for proof unless HMRC requests it.
VAT exemption is a government scheme designed to help people with long-term illnesses or disabilities pay less for essential services like personal alarms.
Installation you can trust
Installation you can trust
Approved by Which? Trusted Traders
We’re proud that our alarm installation service has been checked and endorsed by Which? Trusted Traders. That means when one of our trained team members sets up your personal alarm or key safe, you can expect a high standard of care, safety, and professionalism.
