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Every 19 Minutes, Someone Over 65 Falls and Can’t Get Up

Don’t let your loved one become a statistic. Get UK’s fastest emergency response

Save £50 setup – This month only! Use code NOSETUP25

CALL US NOW 01273 055049

3 months FREE* – No Annual contracts – Cancel anytime

Falls and Emergencies
can happen at any time.

HelpAlert customers are never alone, they’re connected to us 24/7!

Our on-the-go devices work wherever you are. Have a 2 way conversation through your device to stay safe anywhere.

Try our alarm for 60 days with no risk – if it’s not for you, get a full refund, simply return the device within 60 days, and we’ll refund you in full.

Close‐up of an older adult’s wrist wearing a waterproof personal alarm watch in the shower

All our alarms are specifically designed to be shower-proof as this is where most falls are likely to happen.

Elderly woman lying on the floor with a spilled mug and a personal alarm device beside her.

Choose a device with an automatic fall detector, this feature will connect to the control room if a fall is detected, ensuring help is arranged immediately.

Older woman sleeping in bed while wearing a fall detection wristwatch

Stay connected to loved ones around the clock as we monitor all devices 24 hours a day, 7 days a week, 365 days a year.

We know how important it is to have a professional but compassionate person at the other end of the phone, we’re proud to have a UK based control room.

Help in Minutes, Not Hours

Choose the device that gives your family peace of mind

80% of falls happen when
nobody else is home

Average help time: >3 minutes

GPS Watch

Familiar watch design • Voice guidance • 24hr battery

from £22.99/month

+ £49.99 one-time setup
SAVE £77 annually

Looks like a normal watch – no stigma

Talks out loud – perfect for vision issues

24-hour battery life

Shower-proof with magnetic charging

Safe with pacemakers

Start 14-Day FREE Trial Buy Now

No upfront payment • Cancel anytime

GPS Pendant

Lightweight • Goes everywhere • Shower-safe

from £17.99/month

+ £49.99 one-time setup
SAVE £62 annually

Works anywhere in UK with GPS location

Shower-proof – wear it 24/7

2-3 day battery life

Weighs just 35g – barely noticeable

Two-way voice through pendant

Start 14-Day FREE Trial Buy Now

No upfront payment • Cancel anytime

Home Lifeline

Home & garden only • No charging needed • 200m range

from £16.99/month

+ £49.99 one-time setup
SAVE £59 annually

Works throughout home & garden (200m)

Wrist strap never needs charging

Plugs into mains – always ready

Ultra-light 10g wrist button

Perfect for those less mobile

Buy Now

No upfront payment • Cancel anytime

How it works

Press SOS Button

Press the button on your device, and help will be on its way! Your device will quickly connect to the control room, where you can talk and listen directly through your device.

We Answer

Control Room Operator

Control room operators are here to help. They’ll talk to you directly through the device, find out where you are, and make sure you’re safe and well taken care of.

We Respond

We respond

We’ll contact your friends, family, or neighbors first. If they’re unavailable or in case of an emergency, we’ll promptly dispatch emergency services, ensuring help arrives quickly.

Choose your Personal Alarm

How to order

1. Choose a device

There are three devices HelpAlert offers. A watch or pendant which can be used on-the-go and the home. Or a home lifeline which works in a fixed location only.

2. Monthly or Yearly Billing

For 3 months free, we recommend choosing a yearly billing option. The generous saving is automatically applied every single year, and our prices remain fixed forever.

3. Add Emergency Contacts

Once your payment is made, you will receive an email to complete our Emergency Contact Form, allowing information like medical history and emergency contacts.

4. Device is delivered

Expect fast delivery. All our devices are ready to go out of the box so no installation needed, giving you quick access to HelpAlert’s lifesaving support.

GPS Watch

GPS Watch

GPS Pendant

GPS Pendant

Home Lifeline

Home Lifeline

The UK’s best personal alarm service

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Compare our Alarms

Compare our personal alarms to find the features, prices, and options that best fit your lifestyle

GPS PendantGPS WatchHome Lifeline
FEATURESPENDANTWATCHLIFELINE
How to talk to usThrough the PendantThrough the WatchThrough the Base Unit
Alarm RangeUnlimitedUnlimited200m
GPS TrackingYesYesNo
Fall detectionOptionalOptionalOptional
WaterproofShower-proofShower-proofShower-proof
Wearing OptionAround NeckAround WristWrist/Neck
battery life2-3 days24 hoursWrist strap alarm: 2 years
COSTS…
Setup Fee£49.99£49.99£49.99
Annual Cost*from £17.99 /monthfrom £22.99 /monthfrom £16.99 /month
Monthly Cost*£23.99/month£30.66 /month£22.66 /month

*Monthly/Annual Cost are excluding VAT and without fall detection

Finding the right elderly alarm for you

Our friendly team will be more than happy to explain how our elderly alarm and lifeline service works over the phone.

Request a brochure

Not sure which alarm suits you best? Download our brochure or we can post one to you.

Free brochure

Call us

Call: 01273 055049

Monday to Friday
8am–6pm

Why choose an alarm from HelpAlert?


At HelpAlert, the focus is on providing peace of mind and safety, especially for those who wish to maintain their independence at home. HelpAlert was created to offer a fall alarm service that prioritises people over profits, ensuring every customer feels valued.

Each customer is treated like family. The team takes the time to get to know those they serve on a personal level, building connections that go beyond just a service. Calls to the control room range from serious situations requiring immediate medical attention to more light-hearted conversations, where it feels like friends catching up. This personal approach is at the heart of our commitment to care.

HelpAlert offers personal alarms designed to help older adults live independently for as long as possible. Whether you need a fall alarm for use around the home and garden, or a GPS device for on-the-go, there are options available to suit every lifestyle and need.

Choosing the right personal alarm is important, and we understand this. That’s why we offer a completely free trial with no upfront payment, allowing you to ensure the service is the right fit before making any commitments.

Our team takes pride in the work they do. Our impressive careline service is recognised by hospitals across the country, not only for the life-saving technology but also for their personal, caring approach. We are always available to answer any questions, ensuring that you can feel confident and supported in your choice.

HelpAlert is committed to delivering safety, security, and genuine care – because peace of mind should always come first.

Help Alert

Testimonials

“My friend recommended HelpAlert after it saved her life. My previous fall alarm provider would only work near my telephone which was no good. I love feeling safe walking to the shops again.”

Jane, Leicester

“I work offshore and needed a fall detector for my elderly mother. I was so IMPRESSED with everything about HelpAlert and the service has been faultless so far. I can’t recommend them enough.”

Simon, Portsmouth

Sharon Brinkley

Meet Sharon, who talks about how HelpAlert supported her mother during an unexpected fall.

read more reviews
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