SAVE up to £99, call now to claim: 01273 055049

Discreet Design, Life-Saving Power

The UK’s most advanced fall watch

no upfront payment, no contracts, cancel anytime

How it works

Press SOS Button

Press the button on your device, and help will be on its way! Your device will quickly connect to the control room, where you can talk and listen directly through your device.

We Answer

Control Room Operator

Control room operators are here to help. They’ll talk to you directly through the device, find out where you are, and make sure you’re safe and well taken care of.

We Respond

We respond

We’ll contact your friends, family, or neighbors first. If they’re unavailable or in case of an emergency, we’ll promptly dispatch emergency services, ensuring help arrives quickly.

Family is everything.

Join our free trial and stay connected.

Our on-the-go devices work wherever you are. Have a 2 way conversation through your device to stay safe anywhere.

Close‐up of an older adult’s wrist wearing a waterproof personal alarm watch in the shower

All our alarms are specifically designed to be shower-proof as this is where most falls are likely to happen.

We have removed all setup fees as our installations now take place remotely. Receive your device through the post ready to go out of the box.

Elderly woman lying on the floor with a spilled mug and a personal alarm device beside her.

Choose a device with an automatic fall detector, this feature will connect to the control room if a fall is detected, ensuring help is arranged immediately.

Older woman sleeping in bed while wearing a fall detection wristwatch

Stay connected to loved ones around the clock as we monitor all devices 24 hours a day, 7 days a week, 365 days a year.

We know how important it is to have a professional but compassionate person at the other end of the phone, we’re proud to have a UK based control room.

We answer emergency calls in under 60 seconds*

Proud to be a Which? Trusted Trader

How to order

1. Choose a device

There are three devices HelpAlert offers. A watch or pendant which can be used on-the-go and the home. Or a home lifeline which works in a fixed location only.

2. Monthly or Yearly Billing

For the best possible saving, we recommend choosing a yearly billing option. The generous saving is automatically applied every single year, and our prices remain fixed.

3. Add Emergency Contacts

Once your payment is made, you will receive an email to complete our Emergency Contact Form, allowing information like medical history and emergency contacts.

4. Device is delivered

Expect fast delivery. All our devices are ready to go out of the box so no installation needed, giving you quick access to HelpAlert’s lifesaving support.

Choose your Personal Alarm

GPS Watch

GPS Watch

GPS Pendant

GPS Pendant

Home Lifeline

Home Lifeline

The UK’s best personal alarm service

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Compare our Alarms

Compare our personal alarms to find the features, prices, and options that best fit your lifestyle

GPS PendantGPS WatchHome Lifeline
FEATURESPENDANTWATCHLIFELINE
How to talk to usThrough the PendantThrough the WatchThrough the Base Unit
Alarm RangeUnlimitedUnlimited200m
GPS TrackingYesYesNo
Fall detectionOptionalOptionalOptional
WaterproofShower-proofShower-proofShower-proof
Wearing OptionAround NeckAround WristWrist/Neck
battery life2-3 days24 hoursWrist strap alarm: 2 years
COSTS…
Setup Fee£0£0£0
Annual Cost*from £20.99 /month£30.99 /month£19.99 /month
Monthly Cost*£29.99/month£35.99 /month£21.99 /month

*Monthly/Annual Cost are excluding VAT and without fall detection

Finding the right elderly alarm for you

Our friendly team will be more than happy to explain how our elderly alarm and lifeline service works over the phone.

Request a brochure

Not sure which alarm suits you best? Download our brochure or we can post one to you.

Free brochure

Call us

Call: 01273 055049

Monday to Friday
8am–6pm

Why choose an alarm from HelpAlert?


At HelpAlert, the focus is on providing peace of mind and safety, especially for those who wish to maintain their independence at home. HelpAlert was created to offer a fall alarm service that prioritises people over profits, ensuring every customer feels valued.

Each customer is treated like family. The team takes the time to get to know those they serve on a personal level, building connections that go beyond just a service. Calls to the control room range from serious situations requiring immediate medical attention to more light-hearted conversations, where it feels like friends catching up. This personal approach is at the heart of our commitment to care.

HelpAlert offers personal alarms designed to help older adults live independently for as long as possible. Whether you need a fall alarm for use around the home and garden, or a GPS device for on-the-go, there are options available to suit every lifestyle and need.

Choosing the right personal alarm is important, and we understand this. That’s why we offer a completely free trial with no upfront payment, allowing you to ensure the service is the right fit before making any commitments.

Our team takes pride in the work they do. Our impressive careline service is recognised by hospitals across the country, not only for the life-saving technology but also for their personal, caring approach. We are always available to answer any questions, ensuring that you can feel confident and supported in your choice.

HelpAlert is committed to delivering safety, security, and genuine care – because peace of mind should always come first.

Help Alert

Testimonials

“My friend recommended HelpAlert after it saved her life. My previous fall alarm provider would only work near my telephone which was no good. I love feeling safe walking to the shops again.”

Jane, Leicester

“I work offshore and needed a fall detector for my elderly mother. I was so IMPRESSED with everything about HelpAlert and the service has been faultless so far. I can’t recommend them enough.”

Simon, Portsmouth

Sharon Brinkley

Meet Sharon, who talks about how HelpAlert supported her mother during an unexpected fall.

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