Every 19 Minutes, Someone Over 65 Falls and Can’t Get Up
Don’t let your loved one become a statistic. Get UK’s fastest emergency response
Save £50 setup – This month only! Use code NOSETUP25
CALL US NOW 01273 0550493 months FREE* – No Annual contracts – Cancel anytime
Falls and Emergencies
can happen at any time.
HelpAlert customers are never alone, they’re connected to us 24/7!
Help in Minutes, Not Hours
Choose the device that gives your family peace of mind
80% of falls happen when
nobody else is home
Average help time: >3 minutes
GPS Watch
Familiar watch design • Voice guidance • 24hr battery
Choose your protection level:
from £22.99/month
+ £49.99 one-time setup
SAVE £77 annually
Looks like a normal watch – no stigma
Talks out loud – perfect for vision issues
24-hour battery life
Shower-proof with magnetic charging
Safe with pacemakers
No upfront payment • Cancel anytime
GPS Pendant
Lightweight • Goes everywhere • Shower-safe
Choose your protection level:
from £17.99/month
+ £49.99 one-time setup
SAVE £62 annually
Works anywhere in UK with GPS location
Shower-proof – wear it 24/7
2-3 day battery life
Weighs just 35g – barely noticeable
Two-way voice through pendant
No upfront payment • Cancel anytime
Home Lifeline
Home & garden only • No charging needed • 200m range
Choose your protection level:
from £16.99/month
+ £49.99 one-time setup
SAVE £59 annually
Works throughout home & garden (200m)
Wrist strap never needs charging
Plugs into mains – always ready
Ultra-light 10g wrist button
Perfect for those less mobile
No upfront payment • Cancel anytime
How it works
Press SOS Button
Press the button on your device, and help will be on its way! Your device will quickly connect to the control room, where you can talk and listen directly through your device.
We Answer
Control room operators are here to help. They’ll talk to you directly through the device, find out where you are, and make sure you’re safe and well taken care of.
We Respond
We’ll contact your friends, family, or neighbors first. If they’re unavailable or in case of an emergency, we’ll promptly dispatch emergency services, ensuring help arrives quickly.
Choose your Personal Alarm
How to order
1. Choose a device
There are three devices HelpAlert offers. A watch or pendant which can be used on-the-go and the home. Or a home lifeline which works in a fixed location only.
2. Monthly or Yearly Billing
For 3 months free, we recommend choosing a yearly billing option. The generous saving is automatically applied every single year, and our prices remain fixed forever.
3. Add Emergency Contacts
Once your payment is made, you will receive an email to complete our Emergency Contact Form, allowing information like medical history and emergency contacts.
4. Device is delivered
Expect fast delivery. All our devices are ready to go out of the box so no installation needed, giving you quick access to HelpAlert’s lifesaving support.
GPS Watch
GPS Pendant
Home Lifeline
The UK’s best personal alarm service
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Compare our Alarms
Compare our personal alarms to find the features, prices, and options that best fit your lifestyle
 |  |  | |
|---|---|---|---|
| FEATURES… | PENDANT | WATCH | LIFELINE |
| How to talk to us | Through the Pendant | Through the Watch | Through the Base Unit |
| Alarm Range | Unlimited | Unlimited | 200m |
| GPS Tracking | Yes | Yes | No |
| Fall detection | Optional | Optional | Optional |
| Waterproof | Shower-proof | Shower-proof | Shower-proof |
| Wearing Option | Around Neck | Around Wrist | Wrist/Neck |
| battery life | 2-3 days | 24 hours | Wrist strap alarm: 2 years |
| COSTS… | |||
| Setup Fee | £49.99 | £49.99 | £49.99 |
| Annual Cost* | from £17.99 /month | from £22.99 /month | from £16.99 /month |
| Monthly Cost* | £23.99/month | £30.66 /month | £22.66 /month |
*Monthly/Annual Cost are excluding VAT and without fall detection
Discover more
Finding the right elderly alarm for you
Our friendly team will be more than happy to explain how our elderly alarm and lifeline service works over the phone.
Call us
Call: 01273 055049
Monday to Friday
8am–6pm
Why choose an alarm from HelpAlert?
At HelpAlert, the focus is on providing peace of mind and safety, especially for those who wish to maintain their independence at home. HelpAlert was created to offer a fall alarm service that prioritises people over profits, ensuring every customer feels valued.
Each customer is treated like family. The team takes the time to get to know those they serve on a personal level, building connections that go beyond just a service. Calls to the control room range from serious situations requiring immediate medical attention to more light-hearted conversations, where it feels like friends catching up. This personal approach is at the heart of our commitment to care.
HelpAlert offers personal alarms designed to help older adults live independently for as long as possible. Whether you need a fall alarm for use around the home and garden, or a GPS device for on-the-go, there are options available to suit every lifestyle and need.
Choosing the right personal alarm is important, and we understand this. That’s why we offer a completely free trial with no upfront payment, allowing you to ensure the service is the right fit before making any commitments.
Our team takes pride in the work they do. Our impressive careline service is recognised by hospitals across the country, not only for the life-saving technology but also for their personal, caring approach. We are always available to answer any questions, ensuring that you can feel confident and supported in your choice.
HelpAlert is committed to delivering safety, security, and genuine care – because peace of mind should always come first.
Testimonials
“My friend recommended HelpAlert after it saved her life. My previous fall alarm provider would only work near my telephone which was no good. I love feeling safe walking to the shops again.”
Jane, Leicester
“I work offshore and needed a fall detector for my elderly mother. I was so IMPRESSED with everything about HelpAlert and the service has been faultless so far. I can’t recommend them enough.”
Simon, Portsmouth
