Over 5,000 active users

60 day money back guarantee

UK based control room

Save up to £100 when paying annually

Free lifetime warranty

All
All

No Setup Fees

for all new HelpAlert24 customers.
Just £25 a month. No contract, cancel anytime.
60-day money-back gaurantee on all products.


See the alarm options below

All designed to fit around everyday life.

Free Delivery

Free Delivery

All orders are delivered for free uWe include Royal Mail Tracked24 delivery with every order. Your device arrives quickly, safely, and directly at your door.sing Royal Mail’s tracked24 all the way to you.

60 days money back guarantee

60 days money back guarantee

Try out any HelpAlert device for 14 days free, with no upfront costs. If you decide HelpAlert is not for you, simply return your device at the end of the trial.

Ready to Use

Ready to Use

Every device arrives fully set up and ready to go. Take it out of the box, switch it on, and stay protected from the start.

The hidden risks: Why falls can be serious

Many result in injuries and hospitalisation.

1 in 3 older adults falls each year

1 in 3 older adults falls each year

Falls pose a significant risk for people aged over 65, with one-third experiencing a fall annually. These incidents often lead to severe injuries, reduced independence, or hospital stays. When help isn't readily available, medical complications become far more likely.

According to NHS and WHO data:

  • 1 in 3 adults over 65 fall each year
  • Falls remain the primary cause of injury-related deaths amongst older people
  • Each year, millions of older adults face a fall - and many struggle to recover their previous quality of life
What really causes falls?

What really causes falls?

Falls rarely happen without warning – they're often the result of several risk factors developing gradually. While one in three people over 65 face this challenge, medical research shows most falls can be prevented when we understand and address the key causes:

  • Body Changes: Natural age-related changes in balance, vision changes, or medication side effects.
  • Home Hazards: Poorly secured rugs, inadequate lighting, and bathrooms without safety rails.
  • Daily Habits: Limited physical activity, unsuitable footwear, or trying to do too many things at once.

Falls can lead to loss of confidence & independence

Falls can lead to loss of confidence & independence

After experiencing a fall, many people find themselves hesitant to move about freely - a natural response that can seriously impact their daily life and independence.

Did you know?

  • 50% of older people who fall develop a fear of falling again
  • Avoiding movement can weaken muscles, making future falls more likely
  • Staying active and making small home adjustments can help break this cycle

Rated 4.8/5 by 4000+ Happy Customers

Your Questions, Answered in 60 Seconds

We’ve put together short videos covering the questions families ask us most often. From using the alarm in the shower to adding contacts, these clips show exactly how HelpAlert works and how it helps protect your loved one day to day.

Automatic fall detection: How it works

Automatic fall detection: How it works

Faster help means less time on the floor and less worry. Quick care can stop small hurts from becoming big problems. It can lower the chance of a long stay in hospital. Your family hears sooner, and support arrives sooner too.

  • Detects a hard fall and starts an alert.
  • Sends your location to our 24/7 team.
  • Gets you help right away, even if you can’t press the button.

Easy installation, Fast response

Getting your device is super easy, get yours today!

Alarm Range
GPS Tracking
Fall detection
Waterproof
Wearing Option
Battery Life
Two-way conversation
Pendant
Pendant
Anywhere
Optional
Around Neck
2-3 Days
Through the Pendant
Watch
Watch
Anywhere
Optional
On wrist
24hrs
Through the Watch
Lifeline
Lifeline
200m from Base unit
Optional
Wrist/ Neck
Alarm button: 2 years
Through the Base unit

Rated 4.8/5 by 4000+ Happy Customers

Honest reviews from members who use their alarm every day.

Alfred Clarke,
<br>East London

My friend recommended HelpAlert after it saved her life. My previous alarm provider would only work near my telephone which was no good. I love feeling safe walking to the shops again.

Alfred Clarke,

East London
Verified Buyer
Alfred Clarke,<br>
East London

I’ve had a couple of wobbles and even a fall, and that’s when I knew I needed something like the HelpAlert Pendant. It’s light and simple to wear, but most importantly, it means I’m never truly alone. If I feel unsteady or need help, I know I can get assistance right away

Alfred Clarke,
East London
Verified Buyer
James,<br>
Aberdeen

Since getting my HelpAlert personal alarm, I feel much more at ease. It’s reassuring to know help is just a button press away, and the service has been great. I’d recommend HelpAlert to anyone.

James,
Aberdeen
Verified Buyer
Fiona Stewart,
<br>Edinburgh

My HelpAlert Watch has been wonderful. With stairs and a big garden to manage, I sometimes feel uneasy, but now I can get help easily if something happens. The best part is, it’s discreet and stylish, so I don’t feel like I’m wearing a medical device all the time.

Fiona Stewart,

Edinburgh
Verified Buyer
John,
<br>Norwich

My friend recommended HelpAlert after it saved her life. My previous alarm provider would only work in my house, but with HelpAlert’s nationwide coverage, I feel much more secure no matter where I am

John,

Norwich
Verified Buyer
Maureen Spencer,
<br>Norfolk

Living out in the countryside, it’s important to feel safe, especially when I’m by myself. My HelpAlert Lifeline keeps me connected. Knowing I can reach help anytime if I need it, even from my garden, gives me great peace of mind. It’s like having someone always watching out for me

Maureen Spencer,

Norfolk
Verified Buyer

Rated 4.8/5 by 4000+ Happy Customers

Over 5,000 active users

60 day money back guarantee

UK based control room

Save up to £100 when paying annually

Free lifetime warranty