Go Watch Plus
Go Watch Plus
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Automatic Fall Detection – Detects hard falls and instantly raises the alarm for help. -
Future-Proof Digital – Safe from the landline switch-off, always on modern networks. -
GPS Tracking – Shares your exact location with our team in any emergency.
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Multi-Network SIM – Connects automatically to EE, O2 or Vodafone, whichever signal is strongest.
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Simple Setup – Ready to use immediately out of the box, no installation needed.
Home Lifeline
Home Lifeline
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Future-Proof Digital – Safe from the landline switch-off, always on modern networks.
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No Charging Needed – Battery lasts years, no daily charging or fuss.
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Multi-Network SIM – Connects automatically to EE, O2 or Vodafone, whichever signal is strongest.
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Simple Setup – Ready to use immediately out of the box, no installation needed.
Master Lock KeySafe
Master Lock KeySafe
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Easy-Change 4-Digit Code – Quickly set and reset your own secure access code.
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Large Internal Capacity – Holds multiple keys securely for family, carers, or contractors.
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Robust Metal Construction – Strong body for secure storage against tampering or forced entry.
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Weatherproof Design – Durable cover protects against rain, dust, and outdoor conditions.
Home lifeline Plus
Home lifeline Plus
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Automatic Fall Detection – Detects hard falls and instantly raises the alarm for help.
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Multi-Network SIM – Connects automatically to EE, O2 or Vodafone, whichever signal is strongest.
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Showerproof & Durable – Built to last, even in daily use.
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Simple Setup – Ready to use immediately, no installation needed.
Supra S5 Permanent KeySafe
Supra S5 Permanent KeySafe
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Push-Button Convenience – Easy push-button entry with no power, internet, or batteries required.
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Over 1,000 Code Options – Secure combinations that can be changed regularly for added peace of mind.
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Compact & Reliable – Discreet design that installs easily near your front door.
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Weather Resistant – Built to last outdoors, offering dependable long-term access.
Supra C500 Pro KeySafe
Supra C500 Pro KeySafe
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Police Approved – Recognised by Secured by Design for proven protection and trusted nationwide.
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Trusted by Authorities – Recommended by UK Police, councils, and carers nationwide.
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Robust & Weatherproof – Heavy-duty zinc alloy body designed to withstand all UK weather conditions.
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Large Capacity – Stores multiple house keys safely, ideal for carers, family, and emergency services.
Talking Pendant
Talking Pendant
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Clear Two-Way Voice – Loud speaker and sensitive mic make it easy to talk directly with our team.
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Future-Proof Digital – Works on modern networks, never affected by the landline switch-off.
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Simple Setup – Ready to use immediately, no installation needed.
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Discreet & Comfortable – Lightweight pendant design, easy to wear all day.
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Warranty & Replacements – Covered by full warranty, with free replacements if anything goes wrong.
Go Pendant Plus
Go Pendant Plus
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Automatic Fall Detection – Detects hard falls and instantly raises the alarm for help.
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Clear Two-Way Voice – Speak directly to our team through the pendant.
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Battery Alerts – Get notified before the battery runs low.
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Showerproof & Durable – Reliable protection through daily life.
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Warranty & Replacements – Covered by full warranty, with free replacements if needed.
Go Watch
Go Watch
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GPS Tracking – Shares your exact location with our team in any emergency.
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Multi-Network SIM – Connects automatically to EE, O2 or Vodafone, whichever signal is strongest.
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Two-Way Voice Link: Talk directly to our emergency team through the device.
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Showerproof & Durable – Reliable protection through daily life.
Go Pendant
Go Pendant
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GPS Tracking – Shares your exact location with our team in any emergency.
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Safe Zone Alerts – Notifies family or carers if the wearer goes outside a set area.
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Multi-Network SIM – Always connected, whichever signal is strongest.
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Discreet & Comfortable – Lightweight design, easy to wear daily.
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Free Trial Available – Try it at home with no obligation before committing.
Free Delivery
All orders are delivered for free uWe include Royal Mail Tracked24 delivery with every order. Your device arrives quickly, safely, and directly at your door.sing Royal Mail’s tracked24 all the way to you.
60 days money back guarantee
Try out any HelpAlert device for 14 days free, with no upfront costs. If you decide HelpAlert is not for you, simply return your device at the end of the trial.
Ready to Use
Every device arrives fully set up and ready to go. Take it out of the box, switch it on, and stay protected from the start.
The hidden risks: Why falls can be serious
Many result in injuries and hospitalisation.
1 in 3 older adults falls each year
Falls pose a significant risk for people aged over 65, with one-third experiencing a fall annually. These incidents often lead to severe injuries, reduced independence, or hospital stays. When help isn't readily available, medical complications become far more likely.
According to NHS and WHO data:
- 1 in 3 adults over 65 fall each year
- Falls remain the primary cause of injury-related deaths amongst older people
- Each year, millions of older adults face a fall - and many struggle to recover their previous quality of life
What really causes falls?
Falls rarely happen without warning – they're often the result of several risk factors developing gradually. While one in three people over 65 face this challenge, medical research shows most falls can be prevented when we understand and address the key causes:
- Body Changes: Natural age-related changes in balance, vision changes, or medication side effects.
- Home Hazards: Poorly secured rugs, inadequate lighting, and bathrooms without safety rails.
- Daily Habits: Limited physical activity, unsuitable footwear, or trying to do too many things at once.
Falls can lead to loss of confidence & independence
After experiencing a fall, many people find themselves hesitant to move about freely - a natural response that can seriously impact their daily life and independence.
Did you know?
- 50% of older people who fall develop a fear of falling again
- Avoiding movement can weaken muscles, making future falls more likely
- Staying active and making small home adjustments can help break this cycle
We have now had contact with the team who I have to say were brilliant this morning and could not do enough to help so a big thank you to the team and we look forward to receiving the watch for my mother well done everyone
Spoke to Oli one of the help desk. He took all the emergency contacts details over the phone. He arranged shipping and payment details. Watch arrived within the Royal Main time slot. I contacted using the emergency button on watch verify first use.
Outstanding service from first contact to alarm delivery. Very responsive customer service. HelpAlert and are absolutely confident with our choice. Pendant was sent out ready programmed the day. It arrived next day and simply required plugging in and charging. Highly recommend.
Information was good and easy to understand. The responders are very good and understanding. The reply time from making any call is very quick. Excellent service.
System ordered Sunday am, delivered, installed an successfully tested by noon Tuesday. Instructions clear and, although quite large, type could even larger for those with reatricted vision.
Automatic fall detection: How it works
Faster help means less time on the floor and less worry. Quick care can stop small hurts from becoming big problems. It can lower the chance of a long stay in hospital. Your family hears sooner, and support arrives sooner too.
- Detects a hard fall and starts an alert.
- Sends your location to our 24/7 team.
- Gets you help right away, even if you can’t press the button.
Easy installation, Fast response
Getting your device is super easy, get yours today!
Honest reviews from members who use their alarm every day.
My friend recommended HelpAlert after it saved her life. My previous alarm provider would only work near my telephone which was no good. I love feeling safe walking to the shops again.
East London
I’ve had a couple of wobbles and even a fall, and that’s when I knew I needed something like the HelpAlert Pendant. It’s light and simple to wear, but most importantly, it means I’m never truly alone. If I feel unsteady or need help, I know I can get assistance right away
East London
Since getting my HelpAlert personal alarm, I feel much more at ease. It’s reassuring to know help is just a button press away, and the service has been great. I’d recommend HelpAlert to anyone.
Aberdeen
My HelpAlert Watch has been wonderful. With stairs and a big garden to manage, I sometimes feel uneasy, but now I can get help easily if something happens. The best part is, it’s discreet and stylish, so I don’t feel like I’m wearing a medical device all the time.
Edinburgh
My friend recommended HelpAlert after it saved her life. My previous alarm provider would only work in my house, but with HelpAlert’s nationwide coverage, I feel much more secure no matter where I am
Norwich
Living out in the countryside, it’s important to feel safe, especially when I’m by myself. My HelpAlert Lifeline keeps me connected. Knowing I can reach help anytime if I need it, even from my garden, gives me great peace of mind. It’s like having someone always watching out for me
Norfolk