60-second alarm finder
Find the right personal alarm
Answer four quick questions and we’ll recommend the HelpAlert alarm that best suits their routine.
- Takes about 60 seconds
- No contact details required
Who is the alarm for?
Where do you need protection?
What would you be most comfortable wearing every day?
What is your main concern?
Finding your best match…
Your recommended alarm
HelpAlert Fall Watch
The strongest match for your routine
Start my 14-day home trial£4.25 postage · Full service included · No obligation to keep it
Why this fits
Try it at home for 14 days
Use the complete HelpAlert service in everyday life before deciding whether it is right.
£4.25 postage
- ✓Full 24-hour response service included
- ✓Setup and test-call support
- ✓No obligation to keep it
- ✓Return it during the trial if it is not suitable
Secure checkout · No obligation to keep it
If you keep it: £49.99 device + £300.00/year monitoring. Full details below.
How HelpAlert works
They press the alarm
One button is all it takes, at home or out.
A trained responder answers
Our UK team speaks to them in seconds.
The right help is arranged
Family, a keyholder or the emergency services.
See what happens when the alarm is pressed
Common questions
What happens after the 14-day trial?
If you don’t cancel before day 14, service continues automatically on the same card. You’ll then pay £49.99 for the device and £300/year for 24/7 monitoring (£349.99 total). The £4.25 postage is separate.
How do I cancel during the trial?
Call 01273 055049 or email careteam@helpalert24.co.uk before day 14 with the user’s name and delivery address. Cancel in time and you won’t be charged the £349.99.
How do I return the alarm if I cancel?
Return the alarm, charger and accessories within 7 days of cancelling, using a tracked service. We’ll send return instructions when you cancel. Reasonable wear from testing is fine.
Can I pay monthly instead of annually?
Yes, monthly billing is £30/month. Call 01273 055049 or email careteam@helpalert24.co.uk before the end of your trial and we’ll switch you over.
Does the alarm need Wi-Fi?
No home Wi-Fi is required for our mobile alarms. They connect over the mobile network.
Who answers an alarm call?
A trained responder in our UK-based control room, 24 hours a day.
What happens if it is pressed accidentally?
No problem at all. Just let the responder know you are fine. There is never any charge or fuss.
Ready to see whether it works for your family?
Start my 14-day home trialFull trial details
What's included: the full 24-hour HelpAlert response service for the 14-day trial.
When it starts: your trial begins the day your alarm arrives.
Returning it: if it's not right, return it during the trial at no cost.
Keeping it: do nothing and your service simply continues.
What happens after the 14-day trial
Your trial is completely no-obligation. If it isn’t right, cancel before day 14, return the alarm, and you won’t be charged anything further.
If you decide to keep it, you don’t need to do anything. Your HelpAlert service simply continues after day 14, using the same card you used for the £4.25 postage.
Total if you keep it: £349.99 · about £25/month for monitoring.
Need to use a different card, or prefer monthly billing (£30/month)? Get in touch before the trial ends and we’ll sort it.
Speak to HelpAlert
No pressure. We’re happy to answer any questions.
Open 9am–5pm, Mon-Fri
When every second counts, families trust HelpAlert.
Free Next-Day Delivery
Order today, get it tomorrow - no extra cost, no stress.
Flexible Plans, Big Savings
Pick a monthly plan with no long-term tie-in or choose annual and save over £100.
Easy Setup & UK Support
We set it up for you. If you need help, our friendly UK team is just a call away.
Installation you can trust
Installation you can trust
Approved by Which? Trusted Traders
We’re proud that our alarm installation service has been checked and endorsed by Which? Trusted Traders. That means when one of our trained team members sets up your personal alarm or key safe, you can expect a high standard of care, safety, and professionalism.