Help at the press of a button
One big, easy-to-find SOS button. Press it and you’re put through to our team, any time of day or night.
GPS personal alarm · 24/7 monitored
GPS Personal Alarm with Fall Detection Try it free for 14 days
- Detects falls automatically
- Talk to our 24/7 UK team
- No landline needed
A simple GPS personal alarm with 24/7 monitoring, two-way calling and reassurance at home or out and about.
14 days free. Just £4.25 postage.
No monitoring charge for 14 days. You don’t have to continue afterwards.
Start My 14-Day Free Trial
Prefer to talk? Call 01273 055049
Even if they can't press the button, we'll know.
- No landline or Wi-Fi needed
- Works at home & out and about
Which? Trusted Trader-
Excellent 4.7/5
370+ reviews - 24/7UK monitoring team, day & night
- Two-way calling
- GPS location
- Shower-safe
Why families choose Help Alert
Independence for them. Peace of mind for you.
A personal alarm should make life feel bigger, not smaller. Here’s what the GPS pendant brings to everyday life.
Freedom to get out and about
Not tied to a base unit at home. Take it to the garden, the shops or a walk, wherever there’s mobile signal.
Speak directly through the pendant
A built-in speaker and microphone mean you can talk to a real person straight away. No phone to find.
Reassurance for loved ones
Families worry less knowing Mum or Dad can get help quickly, without having to give up their independence.
The 14-day free trial
How the free trial works
No pressure and nothing complicated. Try the pendant and our monitoring service at home and out and about, then decide.
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Today
Order your pendant
Order online in a couple of minutes, or call us and we’ll do it for you.
Just £4.25 postage -
For 14 days
Try it for yourself
Wear it at home, in the garden and out and about. Experience the reassurance of the GPS pendant and our 24/7 monitoring.
No monitoring charge during the trial -
At the end
Decide whether to continue
If it isn’t right for you, you don’t have to join. There’s no obligation to continue.
You decide at the end
Living confidently
A Little Pendant. A Lot More Peace of Mind.
Carry on living life your way. The GPS pendant is small enough to forget you’re wearing it, and there for the moments you might need a hand.
- Pottering in the gardenKeep doing the things you love, knowing help is close at hand.
- Popping to the local shopsThe pendant goes with you, not just around the house.
- A walk in the fresh airIf you need us, press the button and we’ll be on the line.
- At home, even in the showerShower-safe, so it can stay on where slips often happen.
Meet the GPS pendant
Small enough to forget. Simple enough for anyone.
Light, discreet and designed to be easy to use, without any complicated technology.
Fall detection
Detects a hard fall and calls our UK team, even if they can’t press the button.
Big SOS button
Easy to find and press, even without your glasses or in the dark.
Two-way voice
Talk to our team through the built-in speaker and microphone.
GPS location
Helps our team see where you are when you call for help, subject to signal.
Shower-safe
Keep it on in the bathroom, one of the most common places for slips.
No landline or Wi-Fi
Works on the mobile network, so there’s nothing to install at home.
Fall detection
What happens if they fall?
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Detects the fall
The pendant detects a hard fall and calls our UK team, even if they can't press the button.
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We speak to them
Our UK team speaks to them through the pendant.
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Help if needed
If there's no answer, or they need help, we contact the family and send help. Emergency services are sent if needed.
Independently recognised
Trusted by Families. Here When You Need Us.
Which? Trusted Trader
Assessed and approved under the Which? Trusted Traders scheme.
“The team talked us through everything and even helped Mum test it properly.”
“Delivery was quick, setup was straightforward, and everyone we spoke to was patient and friendly.”
- 60-day money-back guarantee once you join
- Friendly UK team, by phone if you prefer
- 24/7 monitoring, every day of the year
Clear, honest pricing
Simple pricing, with nothing hidden
The only cost today is postage. There’s no monitoring charge during the trial.
14-day free trial
£4.25 postage
No monitoring charge for 14 days
- GPS pendant to try at home and out and about
- 24/7 monitoring during your trial
- Decide at the end whether to join
Pay today£4.25
Start Free Trial
Nothing more today. After 14 days, £30/month or £300/year only if you keep it. Cancel anytime.
60-day money-back guaranteeApplies once you join a monitoring plan. See terms
All prices exclude VAT. You may be eligible for VAT relief if you have a long-term illness or disability.
Your questions, answered
Frequently asked questions
Does the pendant work outside my home?
Yes. The GPS pendant works on the mobile network rather than a home landline, so you can use it at home, in the garden and when you’re out and about, wherever there’s compatible mobile signal. Like any mobile device, it can’t connect where there’s no signal at all.
Can I wear it in the shower?
Yes. The pendant is shower-safe, so you can keep it on in the bathroom, which is one of the most common places for slips and falls.
Who answers when I press the button?
Our 24/7 monitoring team. You speak to them directly through the pendant’s built-in speaker and microphone. They’ll talk to you, find out what’s wrong and help arrange the right support, such as contacting a family member, neighbour or the emergency services.
How does the GPS location work?
When you call for help, the pendant can share its location with our monitoring team so they can see where you are. Accuracy depends on GPS and mobile signal, and is usually best outdoors.
What happens after my 14-day trial?
You decide. If it isn’t right for you, you don’t have to join. If you’re unsure, call us on 01273 055049 and we’ll talk you through it.
What happens if I decide not to join?
That’s absolutely fine, and there’s no obligation to continue. Just give us a call on 01273 055049 and we’ll explain the next steps.
How does the 60-day money-back guarantee work?
Once you join a monitoring plan, you’re covered by our 60-day money-back guarantee. If you’re not happy within 60 days, contact us and we’ll explain how to claim your refund. The guarantee is subject to our terms and conditions.
Can I order a pendant for my mum or dad?
Of course. Many of our orders are placed by sons and daughters for a parent. You can order online, or call us and we’ll help you set everything up for them.
Can I speak to somebody before ordering?
Yes, we’d be happy to help. Call our friendly UK team on 01273 055049, or request a callback using the form on this page.
Still have a question? Call 01273 055049 or request a callback.
More Independence for Them. More Peace of Mind for You.
Try the Help Alert GPS Pendant for 14 days. Just £4.25 postage.
14 days free. Just £4.25 postage. No monitoring charge during the trial.
