Lifesaving safety and peace of mind.
The Alert Pendant allows for quick and easy access to help whenever it’s needed. Explore the subscription plans below to find the one that best suits your needs.
Prices exclude VAT, which 95% of our customers don’t pay. Learn more here
Alert Pendant details
Size
The Alert Pendant is lightweight and exceptionally user-friendly. It measures 65mm x 35mm. It weighs just 35 grams.
Battery Life
Our Alert Pendant is equipped with a durable battery that provides extended operational time, lasting 2-3 days before needing a recharge.
Shower Proof
Our Alert Pendant is specifically designed to be splash-proof, ensuring it can be comfortably worn in the shower.
How the Alert Pendant works
Press SOS Button
Press the button on your Pendant, and help will be on its way! Your Pendant will quickly connect to the control room, where you can talk and listen directly through it.
We Answer
Control room operators are here to help. They’ll talk to you directly through the Pendant, find out where you are, and make sure you’re safe and well taken care of.
We Respond
We’ll contact your friends, family, or neighbors first. If they’re unavailable or in case of an emergency, we’ll promptly dispatch emergency services, ensuring help arrives quickly.
Available with Fall Detection
We offer an optional fall detector upgrade with our Fall Alert Pendant+ With this added feature, the device automatically connects to the control room if a fall is detected, ensuring help is arranged even if the user is unable to press the button due to shock, confusion, or unconsciousness.
Nationwide Coverage
We cover the entire United Kingdom. Our personal alarm system uses a multi-network SIM card, allowing it to connect to various networks such as EE, O2, and Vodafone. This ensures it always finds the strongest signal, providing you with a reliable connection wherever you are.
Stay Safe Anywhere
Our Pendant includes a clever GPS technology, the device talks to the control room, letting them know where you are straight away. So, wherever you are, help can come quickly.
Frequently Asked Questions
Does it come with fall detection?
No, this device does not come with automatic fall detection. If you’re looking for a device with this feature, our Fall Alert Pendant+ includes automatic fall detection, ensuring an alert is sent to our 24/7 monitoring centre even if you’re unable to press the help button.
What happens once the Pendant arrives?
All of our devices are pre-configured with your emergency contact details, ensuring they’re ready to use straight out of the box; simply charge the Pendant, press the SOS button to make a quick test call to the control room, and confirm that the device is fully activated, functioning correctly.
How do I make an emergency call with the Pendant?
Press and hold the SOS button in the middle of your pendant. Our multi-network SIM will automatically connect to the strongest available signal. The user can have a two-way conversation with the emergency control room directly through the pendant, speaking into it with ease.
Can the Pendant work outside my house, wherever I go?
Yes, the Pendant is fully mobile and works wherever you go, both inside and outside your house, as long as there is mobile network coverage.