Which HelpAlert Alarm is Right for You?
Choosing a personal alarm can feel like a big decision — but it doesn’t need to be complicated.
At HelpAlert, we’re here to guide you toward the right option for you or your loved one’s lifestyle, health needs, and peace of mind.
Three Great Options - One Trusted Team
Fall Watch
Ideal for active older adults or people who like to go out independently. Discreet like a smartwatch, with GPS, fall detection and two-way calling built in.
Fall Pendant
Simple, lightweight and powerful. Designed for ease of use at home or on walks, complete with an SOS button, location sharing and a speaker.
Home Lifeline
Perfect for people who mostly stay at home or who are nervous using mobile alarms. It's loud, clear and reassuring — with optional wall buttons and accessories.
All alarms come with:
- 24/7 UK-based emergency monitoring
- Multi-network SIMs for the strongest signal
- No landline, Wi-Fi or smartphone needed
- Two-way voice to speak directly through the alarm
- Fast set-up and next day delivery options
Still Not Sure? Try It Risk-Free
Every HelpAlert alarm is backed by our 60-day money-back guarantee. If it’s not right, return it — no hassle, no pressure.
Try It
Wear It
Test It
If you or your loved one aren't completely happy, we'll refund you in full.
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GPS Tracking Features FAQs
Find the answers you need right here.
How accurate is the GPS location?
Outdoors, we typically pinpoint location within 5-10 metres – accurate enough to guide you or paramedics to the correct shop doorway or park bench. Indoors, we provide the closest street address and last known outdoor position.
What if there's no mobile signal where they are?
The alarm stores the last known GPS position and searches for network coverage. If reconnection takes time, we will call you immediately to explain the situation and stay alert for location updates.
Are their movements tracked constantly?
Absolutely not. The device only sends detailed GPS location when the SOS button is pressed, a fall is detected, or a safe-zone alert triggers. Daily network checks don't include any location information – so your loved one's privacy is completely protected.
Can I see their location on my phone?
Yes. During an emergency, we’ll text you a secure link that opens their exact position on a map – no app downloads or complicated technology needed.
Is GPS technology safe for someone with a pacemaker?
Our GPS technology is completely safe. The radio signals are identical to a standard mobile phone and the device sits well away from the chest on a wrist, lanyard or in a pocket.
How long does the battery last with GPS active?
Pendants can last for 2-3 days between charges. Watches run for approximately 24 hours. Lifeline button batteries last for 36 hours with base unit backup. All devices give clear low-battery warnings, and we'll call you if power drops to critical levels.
Do we need home Wi-Fi or a landline?
Not at all. Every alarm contains its own multi-network SIM card and works completely independently of home broadband or telephone connections.
What happens if they can't speak during an emergency?
If our operator hears silence, distress or confusion, we’ll immediately dispatch emergency services with the precise GPS coordinates and contact you straight away. Your loved one's safety always comes first.
Service You Can Rely On
Service You Can Rely On
A track record of excellence and trust across the UK.
You can be confident knowing that we are committed to providing the highest standard of care and support.
Dementia
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Go Pendant
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GPS built in, so your location can be found quickly wherever you are, keeping you safe at home or on the go.
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Shower-proof design, so you can wear it in the shower without worry, staying safe every day.
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Lightweight at just 35g, ensuring it can be worn comfortably all day without any strain.
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24/7 UK Control Room, trained operators answer immediately, day or night, whenever you need help.
Go Watch
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GPS built in, so your location can be found quickly wherever you are, keeping you safe at home or on the go.
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Lightweight at just 65g, ensuring it can be worn comfortably all day without any strain.
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Shower-proof design, so you can wear it in the shower without worry, staying safe every day.
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Lifetime warranty and repair, giving you lasting cover and peace of mind.
Home Lifeline
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Automatic Fall Detection included, the alarm calls for help if it senses a serious fall.
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Shower-proof design, so you can wear it in the shower without worry, staying safe every day.
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A robust battery, lasting up to 2 years with the Lifeline alarm.
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24/7 UK Control Room, trained operators answer immediately, day or night, whenever you need help.
Fall Detection Alarm Watch
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Automatic Fall Detection included, the alarm calls for help if it senses a serious fall.
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GPS built in, so your location can be found quickly wherever you are, keeping you safe at home or on the go.
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Lightweight at just 65g, ensuring it can be worn comfortably all day without any strain.
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Shower-proof design, so you can wear it in the shower without worry, staying safe every day.
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24/7 UK Control Room, trained operators answer immediately, day or night, whenever you need help.
Fall Detection Alarm Pendant
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Automatic Fall Detection included, the alarm calls for help if it senses a serious fall.
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GPS built in, so your location can be found quickly wherever you are, keeping you safe at home or on the go.
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Lightweight at just 35g, ensuring it can be worn comfortably all day without any strain.
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24/7 UK Control Room, trained operators answer immediately, day or night, whenever you need help.
Home lifeline Plus
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Automatic Fall Detection included, the alarm calls for help if it senses a serious fall.
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Shower-proof design, so you can wear it in the shower without worry, staying safe every day.
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A robust battery, lasting up to 2 years with the Lifeline alarm.
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24/7 UK Control Room, trained operators answer immediately, day or night, whenever you need help.
