Free trial · UK response team
Start Your Free TrialHow a Personal Alarm for Elderly People Works
24/7 monitoring by real people in the UK.
STEP 1. 📞 Press the Button
If a fall happens or help is needed, press the alarm button to instantly connect with our response team.
STEP 2. 🗣 Speak to Our UK Team
You'll speak directly to a member of our UK response team who will check what help is needed.
STEP 3. 🚑 Help Is Sent
We contact family members or emergency services and stay on the line until help arrives.
Many elderly people cannot reach the phone after a fall
One in three people over 65 will fall each year.
If an elderly person falls and cannot reach the phone, help may not arrive for hours.
A personal alarm means they can call for help instantly.
Trusted by Families Across the UK
Thousands of families trust HelpAlert to keep someone they love safe at home and out and about.
See the alarm options below
All designed to fit around everyday life.
Talking Pendant with Fall Detection
30 Day battery life and clear voice.
- Up to 30 days battery life
- Speak through the pendant
- Large, easy-press emergency button
- Automatic fall detection
- Shares location in an emergency
UK team available 24 hours.
How Our 24/7 UK Monitoring Works
When the button is pressed, the pendant calls our UK-based monitoring team straight away.
You will hear a voice through the pendant and can speak directly to us. There is no app to open and no numbers to dial.
Our team will check what has happened and stay on the line while arranging help. If needed, we will contact your chosen emergency contacts or the emergency services.
Home Lifeline with Fall Detection
Reliable home protection, 24 hours a day
- Always ready at home
- Large, easy-press button
- Clear voice through the base unit
- No charging or battery worries
- Connected to our UK team 24/7
Instant help at home
How the Home Lifeline Works
The Home Lifeline connects through a base unit in your home.
When the button is pressed, it calls our UK monitoring team straight away. You can speak clearly through the unit, and we will arrange help if needed.
There is no charging required. The unit stays plugged in and ready to use at all times.
Watch Alarm
Ideal for active lifestyles
- Automatic fall detection
- GPS location tracking
- Speak through the watch
- Works outside the home
Calls for help automatically
How Automatic Fall Detection Works
Automatic fall detection recognises a sudden, heavy fall.
If detected and the button has not been pressed, the alarm calls our UK team automatically. We speak through the device to check if help is needed and, if there is no response, contact your emergency contacts or the emergency services.
Pendant Alarm
Simple and easy to wear every day
- Automatic fall detection
- GPS location tracking
- Waterproof for showers
- Works anywhere in the UK
Calls for help automatically
How Automatic Fall Detection Works
Automatic fall detection recognises a sudden, heavy fall.
If detected and the button has not been pressed, the alarm calls our UK team automatically. We speak through the device to check if help is needed and, if there is no response, contact your emergency contacts or the emergency services.
*Prices are shown without VAT. Many customers qualify for VAT relief when the alarm is used for health or mobility support. If you are unsure, we are happy to help.
Promotional offers are subject to terms and conditions. See full details here.
Why Families Across the UK Trust HelpAlert
Former BBC presenter Stewart White explains why reliable help matters.
Which? Trusted Trader
Which? Trusted Trader
Endorsed for customer service and installation standards
Automatic Fall Detection for Elderly People
All HelpAlert alarms include automatic fall detection.
If a sudden fall is detected, the alarm automatically contacts our response team even if the button cannot be pressed.
This provides extra protection for elderly people living alone.
Try a Personal Alarm Risk Free
Choose either the Watch Alarm or Pendant Alarm.
Only pay £4.25 postage to try the alarm.
Cancel anytime if it isn’t right.
✔ No long contracts
✔ Easy setup in minutes
✔ UK support if you need help
From £25 per month — try it for 14 days for just £4.25 postage
Works anywhere in the UK
Waterproof wearable alarm
GPS location if help is needed outside
