Many Elderly People Cannot Reach the Phone After a Fall
One in three people over 65 will fall each year.
If someone falls and cannot reach the phone, help may not arrive for hours.
A fall detection alarm can automatically call for help.
How a Fall Detection Alarm Works
Built-in sensors detect sudden falls.
If a fall is detected, the alarm automatically contacts our response team.
We speak through the device and arrange help immediately.
See the alarm options below
All designed to fit around everyday life.
Talking Pendant with Fall Detection
30 Day battery life and clear voice.
- Up to 30 days battery life
- Speak through the pendant
- Large, easy-press emergency button
- Automatic fall detection
- Shares location in an emergency
UK team available 24 hours.
How Our 24/7 UK Monitoring Works
When the button is pressed, the pendant calls our UK-based monitoring team straight away.
You will hear a voice through the pendant and can speak directly to us. There is no app to open and no numbers to dial.
Our team will check what has happened and stay on the line while arranging help. If needed, we will contact your chosen emergency contacts or the emergency services.
Home Lifeline with Fall Detection
Reliable home protection, 24 hours a day
- Always ready at home
- Large, easy-press button
- Clear voice through the base unit
- No charging or battery worries
- Connected to our UK team 24/7
Instant help at home
How the Home Lifeline Works
The Home Lifeline connects through a base unit in your home.
When the button is pressed, it calls our UK monitoring team straight away. You can speak clearly through the unit, and we will arrange help if needed.
There is no charging required. The unit stays plugged in and ready to use at all times.
Watch Alarm
Ideal for active lifestyles
- Automatic fall detection
- GPS location tracking
- Speak through the watch
- Works outside the home
Calls for help automatically
How Automatic Fall Detection Works
Automatic fall detection recognises a sudden, heavy fall.
If detected and the button has not been pressed, the alarm calls our UK team automatically. We speak through the device to check if help is needed and, if there is no response, contact your emergency contacts or the emergency services.
Pendant Alarm
Simple and easy to wear every day
- Automatic fall detection
- GPS location tracking
- Waterproof for showers
- Works anywhere in the UK
Calls for help automatically
How Automatic Fall Detection Works
Automatic fall detection recognises a sudden, heavy fall.
If detected and the button has not been pressed, the alarm calls our UK team automatically. We speak through the device to check if help is needed and, if there is no response, contact your emergency contacts or the emergency services.
*Prices are shown without VAT. Many customers qualify for VAT relief when the alarm is used for health or mobility support. If you are unsure, we are happy to help.
Promotional offers are subject to terms and conditions. See full details here.
Extra Protection if the Button Cannot Be Pressed
After a fall someone may be injured or unable to reach their alarm. Fall detection technology helps ensure help is still called.
Independent Older Adults
People with Limited Mobility
Those Living Alone
Night-time Fall Prevention
Recovery After Hospital Stay
Installation you can trust
Installation you can trust
Approved by Which? Trusted Traders
We’re proud that our alarm installation service has been checked and endorsed by Which? Trusted Traders. That means when one of our trained team members sets up your personal alarm or key safe, you can expect a high standard of care, safety, and professionalism.
Try a Personal Alarm Risk Free
Choose either the Watch Alarm or Pendant Alarm.
Only pay £4.25 postage to try the alarm.
Cancel anytime if it isn’t right.
✔ No long contracts
✔ Easy setup in minutes
✔ UK support if you need help
Fall Detection FAQs
Find the answers you need right here.
Do fall detection alarms really work?
Yes – automatic fall detection alarms really do work and save lives. Modern devices achieve around 85-95% accuracy for detecting genuine falls. Whilst no system is 100% perfect, the vast majority of serious falls will be caught by the technology.
Will every fall be detected?
Not every single fall will trigger the alarm. The sensors look for specific patterns like sudden drops, impacts, and a lack of movement. Very slow falls or cushioned landings might not always register. However, most falls that leave someone on the ground will be picked up.
What if the alarm goes off by mistake?
False alarms can happen occasionally during vigorous movement or if the device is dropped. If this happens, simply tell the monitoring operator it was a false alarm and that you're okay. Some devices give you 10-15 seconds to cancel an automatic call before it goes through.
What if my loved one can't respond when help calls?
If there's no response from the user, the monitoring team assumes it's serious and sends help immediately. They won't leave someone alone in an emergency – help will be dispatched even if the person is unconscious or can't speak.
Does it work outside the home?
Yes, with GPS-enabled devices. HelpAlert's fall detection alarms use multi-network mobile coverage and GPS technology to protect users wherever they go in the UK, not just at home.
How accurate is the location tracking?
GPS technology can pinpoint the user’s location within a few metres, which is vital for getting help quickly, especially when someone is out and about.
Do grab bars and non-slip mats work?
Yes. Installing grab bars beside the toilet and shower plus non-slip bath mats can reduce bathroom falls by up to 50 percent. (Enquire about how we can provide your home with grab bars/non-slip mats)
How long until I feel steadier?
Confidence often rises within three weeks of regular exercise. Noticeable strength gains appear after six to eight weeks but benefits fade if you stop training.
Which medical conditions cause frequent falls?
Parkinson’s disease, stroke, diabetic neuropathy and orthostatic hypotension are leading causes. Specialist physiotherapy plus home safety changes help reduce falls in these conditions.
Who is at the greatest risk of falling?
Adults over 65 who have fallen in the past year, take four or more medications or report balance problems face the highest fall risk and should book a comprehensive falls assessment promptly.