For new online orders over made Christmas, please allow up until 6th Janaury for your order to arrive. It should arrive much sooner though.

Our telephone support for customer services is closed over the Christmas period. Where possible, please report any faults or issues via email: careteam@helpalert24.co.uk.

Our team will be checking emails over the festive period, however any replacement equipment or new orders, may face a short delay being dispatched.

HelpAlert would like to wish all of our new and existing customers a Merry Christmas and a Happy New Year.

All emergency alarm monitoring services remain in operation 24 hours a day, 7 days a week over the Christmas period. Please call 01273 055049 (option 9) to contact us in an emergency.