Struggling to Breathe? One Button Brings Help.
Your loved one is enjoying a quiet afternoon in the garden. A sudden wheeze grips their chest and the inhaler is in the house. Each breath feels smaller and panic threatens to take over.
Airways Tighten. No Way to Call.
- Phone out of reach
Airways narrow and the phone isn’t close by. - One simple press
Instead of shouting for help, their thumb finds the raised SOS button. - Reassurance right away
The watch announces “Emergency alarm activated.” A UK based operator speaks calmly, helping them stay steady and guiding their breathing. - Help on the way
Within seconds, the call goes through. Support continues until you or the emergency services arrive.
How HelpAlert Helps with Asthma
- Big, easy button
The watch, pendant, or lifeline has one large button, easy to press, even after a coughing spell. - Fast voice support
Our UK team answers in seconds and helps them stay calm or find their inhaler. - Loud and clear sound
They can speak softly and still be heard without using too much breath. - Reminders to use inhalers
The alarm can gently buzz or speak when it’s time to take medicine.
Alarms for People with Asthma
These alarms help during coughing, wheezing, or breathless moments. One press brings calm, support, and fast help.
Go Watch Plus
Go Watch
Go Pendant Plus
Go Pendant
approved services with
proud partners
Here’s what our customers have to say...
Customer service were brilliant when we had questions. I rang up to check a few things before ordering and Sophie was so patient, kind and didn’t make me feel silly. When the alarm arrived, it came the next day and we had it working within 15 minutes. Honestly can’t fault them so far.
We got this for Mum after a small fall. She's 86 and stubborn, but even she admitted it makes her feel safer.
The first pendant didn’t seem to charge properly, which worried us at first. I rang and they sent a replacement straight away. The new one has been fine since. Really happy with how they handled it.
Really quick delivery. Took 10 minutes to set up. She pressed the button by accident and the team were lovely.
Living alone I worry sometimes, especially at night. This alarm has given me that bit of reassurance I didn’t realise I needed.
My mum accidentally pressed the alarm while doing some gardening. someone answered within a few seconds and checked if she was alright. They even phoned me after to let me know what had happened, which I really appreciated.
It’s one of those things you hope she’ll never need, but knowing it’s there just puts my mind at rest.
My Mum’s had it for a couple of months now. She is finding it quite simple to use, it doesn’t get in the way, and she actually wears it!
Bought it for Dad after his neighbour had a fall and lay there for hours. Thankfully he hasn’t needed it yet, but he wears it every day which surprised me. It’s light and doesn’t bother him. Just knowing it’s there gives us all a bit of peace of mind.
Had a small issue with the wrist alarm not connecting. Called the support number and they talked me through a quick test. When that didn’t work, they popped a new one in the post that arrived the next day. Excellent service.
I’m not very confident with gadgets, but this was actually very straightforward. My grandson offered to help set it up, but I followed the little booklet and managed fine. I like that I can wear it around the house and even in the shower.
We tried the alarm on the free trial to see if Dad would wear it. He was unsure but ended up liking the wrist one.The team were lovely and we’ve decided to keep it
Free Next-Day Delivery
Order today, get it tomorrow - no extra cost, no stress.
Flexible Plans, Big Savings
Pick a monthly plan with no long-term tie-in or choose annual and save over £100.
Easy Setup & UK Support
We set it up for you. If you need help, our friendly UK team is just a call away.
How a Personal Alarm Helps the People You Love
A small device they wear. A big difference when it matters most.
Help at the Push of a Button
Quick help when it’s needed
If they fall or feel unwell, they press the button. A real person answers in seconds and talks to them through the alarm.
Worn every day
The alarm goes on their wrist or around their neck. It’s light, waterproof, and always ready, even in the shower or garden.
You’re kept in the loop
We call you, a friend, or 999 if needed. With GPS and fall alerts, you always know where they are and that help is on the way.
Always There, When They Need You Most
Press for help
If they fall or feel unwell, they press one button. Our UK team answers in seconds and speaks to them through the alarm.
Worn all day
They wear it like a watch or necklace. It’s light, comfy, and always ready, even in the shower.
Help sent fast
We can call you, a neighbour, or 999 if needed. You’ll always know someone is looking out for them.
Feel Safer from Day One
Most people set up their alarm the same day it arrives. From the first press, you’ll know someone is always ready to help.
It’s peace of mind for your family and support when it’s needed most. HelpAlert is here, every hour, every day.
Support Day or Night, Indoors or Out
24/7 Protection
Your loved one is never alone. One press of the alarm connects them to real help, day or night.
Works Indoors & Outdoors
Waterproof and built for everyday life - in the shower, garden, or out and about.
Quick & Easy Setup
No tech skills needed. Just follow our short video or printed guide, and the alarm is ready to go.
Frequently Asked Questions
Find the answers you need right here.
How does the alarm help during an asthma attack?
One press on alarm links your loved one to our UK team in seconds. Our emergency team asks simple questions, guides slow breathing and stays on the line while help is arranged.
What if they are too breathless to talk?
If the emergency team hears only wheezing or no response, we follow the agreed plan: call you first, then the emergency services if you cannot answer. Help is sent even when they cannot speak.
Can the alarm remind them to take inhalers or tablets?
Yes. We can set up daily reminders. The device vibrates and reminds you to take your inhaler or medication.
Is the SOS button easy to press with shaky hands?
The pendant has a large raised pad on the front, and the watch has a single raised side button. Both are designed for quick, confident use even when hands tremble.
Does it work indoors and outdoors?
Yes. A multi-network SIM keeps the alarm connected in the bedroom, the garden or on the high street. GPS helps us give you the nearest street name if help is needed outside.
How long does the battery last and how is low power flagged?
The pendants battery lasts for 2-3 days, the watch for 24 hours. Both announce “Battery low” and our team phones you if the level drops below 20%.
Do we need Wi-Fi or a landline?
No. The alarm uses its own SIM and works anywhere in the UK with mobile coverage.
When can I expect my order to be delivered?
Once your order is paid for and we have received your emergency contact information, your device will be delivered using Royal Mail Tracked24 providing 24hr delivery and is tracked all the way to you.
How much does delivery cost?
Delivery is free for all orders.
What if I change my mind after ordering?
You have a 60-day window to return your equipment at no cost, during which we will provide a full refund for your order. We kindly request that you arrange for the return of all the equipment to us with the original packaging via a tracked postal service. HelpAlert reserves the right to charge a postage fee of up to £10 for the return of any devices.
How do I return my order?
While we hope you’re satisfied with your order, if you decide to return it within 60 days, simply send it back to us, and we’ll refund the full cost. Please be aware that if the device is not returned, a fee will be charged depending on which device was purchased.
What is included in my setup fee?
Our setup fee covers everything needed to get your alarm system up and running, including initial programming and the ongoing management of your account for life.
This is a one-time charge, ensuring that all essential services are taken care of from the start. You won’t encounter any hidden costs or surprises later on, giving you peace of mind and consistent support.
What’s included in my subscription?
Your subscription covers 24/7 monitoring by the UK-based control room. It also includes the lease of the equipment, with a lifetime guarantee on all devices. If anything goes wrong with the equipment, we’ll replace it at no extra cost to you.
How do I pay for the subscription?
We offer flexible payment options to suit your needs. You can pay by Credit or Debit Card, Direct Debit, BACS, or Cheque. Payments can be set up easily online or over the phone, whichever is more convenient for you.
Can I use my Personal Alarm without a subscription?
A subscription is required with all our alarms. It ensures that you have access to the essential 24/7 monitoring service and a lifetime warranty, so any equipment issues are handled by HelpAlert at no additional charge.
How do I cancel my subscription?
To cancel your subscription, simply call us on 01273 055049 or email careteam@helpalert24.co.uk.
You’ll need to return the equipment to us at HelpAlert Ltd, Maritime House, Basin Road North, Brighton, BN41 1WR. We recommend using a tracked postal service to ensure safe delivery.
How do I provide you with details of my emergency contacts?
Once you place your order, we’ll send you a welcome email with a link to our emergency contact form. This form allows you to provide important details like the user’s medical history, medications, and emergency contact information. This ensures we can offer the best possible assistance during an emergency. After we receive this information, we’ll program your device and dispatch it with next-day delivery.
Installation you can trust
Installation you can trust
Approved by Which? Trusted Traders
We’re proud that our alarm installation service has been checked and endorsed by Which? Trusted Traders. That means when one of our trained team members sets up your personal alarm or key safe, you can expect a high standard of care, safety, and professionalism.
