On-the-Go Alarms
Our on-the-go alarms keep you safe both around the house and while you’re out, using GPS to alert loved ones or emergency services to your location.
In-Home Alarms
Our in-home alarms offer 24/7 protection, throughout your home and garden. With a range of up to 200 metres, simply press the button to alert our emergency control room.
Convenient & ready to use
Free Delivery
All orders are delivered for free using Royal Mail’s tracked24 all the way to you.
14 Day Free Trial
Try out any HelpAlert device for 14 days free, with no upfront costs. If you decide HelpAlert is not for you, simply return your device at the end of the trial.
Ready to Use
No need for any installation team or fuss setting up, we send every device ready to use out-the-box.
How it works
Alarm is pressed
The device will connect to the UK-based control room and the user will be personally greeted by a friendly care team operator. The user will be able to speak and hear directly through their GPS device or through their home lifeline base-unit.
Automatic Falls Detector
We offer a fall detector upgrade which means the device will automatically connect to the control room if a fall occurs. This ensures help is arranged even if the user is unable to press the button due to shock, confusion, or unconsciousness.
Family and neighbours alerted
The control room will get in touch with family, friends or neighbours listed on the user’s account to keep them updated with any incidents which may occur. The contacts may be asked to attend to help. If this isn’t possible we will arrange other means of help.
Emergency services dispatched
If listed contacts can’t attend, we will dispatch the emergency services. If the alarm call is more serious and an ambulance is required, this will be arranged quickly while keeping the user calm at all times and notifying family and friends at every stage of the emergency.
