All the help for older people in Leicester, on one page.
Why this page? Leicester City Council handles all of this for the city. If you live in Leicestershire (outside the city), the county council handles your bus pass.
Apply to Leicester City Council. The pension-age savings limit is £16,000.
Last checked 12 Oct 2026
Council Tax SupportCrisis and Resilience Fund, available until 31 March 2029. A one-off payment for an unexpected expense, sudden loss of income or housing costs. It won't affect your other benefits.
Aged 16 or over, living in Leicester, with £500 or less in savings, and able to show serious financial difficulty.
Apply online with a council MyAccount.
Email crf.support@leicester.gov.uk to check whether it has to be repaid.
Email crf.support@leicester.gov.uk and ask whether it can help with heating.
Last checked 12 Oct 2026
Crisis and Resilience FundLeicester City Council, for people of State Pension age. Leicestershire County residents apply to the county council.
Free on buses anywhere in England 9.30am–11pm Mon–Fri, all day at weekends and on bank holidays. Free at all times on Leicester Park and Ride. Half fare on some trains.
Renewal is automatic. The new pass is posted at least 4 weeks before the old one runs out. bus-pass@leicester.gov.uk.
Email bus-pass@leicester.gov.uk and ask if a carer can travel free with you.
Last checked 12 Oct 2026
Older person's travel passApply or renew on GOV.UK. Organisations: bluebadge@leicester.gov.uk. Councils usually decide within 12 weeks. You can ask the council to reconsider.
No phone number is listed. Email bluebadge@leicester.gov.uk.
Last checked 12 Oct 2026
Get free help with your Blue Badge applicationWe could not confirm a LeicesterCare phone number.
LeicesterCare – 24-hour support to people using their pendant alarm.
Last checked 12 Oct 2026
Every fact here comes from an official page, linked next to it: Leicester City Council and GOV.UK. We checked every link and quote on 12 Oct 2026. Where we could not confirm something, we give you the number to call and what to ask.
Spotted something out of date? Email careteam@helpalert24.co.uk
