Help for older people in Kent

All the help for older people in Kent, on one page.

Why this page might help

Why this page? Help in Kent comes from different places: the county council, your local council, GOV.UK and the NHS. We've named who does what and linked straight to each.

Council Tax Reduction for pensioners in Kent

In Kent, Council Tax help comes from your district or borough council.

Who handles this: your district or borough, not Kent County Council.

I own my home. Can I still get it?

Yes. You can apply if you own your home, rent, are unemployed or working.

Do savings count?

Yes. Each council sets its own limit, so check yours. For example, Maidstone's is usually £10,000, and Tonbridge & Malling's is £16,000.

Maidstone Tonbridge & Malling

Live with another adult on a low income?

If you're over Pension Credit age you may get Second Adult Rebate.

Last checked 12 Oct 2026

Find your council on GOV.UK

Crisis and Resilience Fund

Who handles this: Kent County Council assesses Crisis Payments. The fund replaced the Household Support Fund; its funding runs from 1 April 2026.

KCC's decision on the fund

We could not confirm who can apply. Ask Kent County Council: who can get a Crisis Payment? Other help: Kent Advice Hub

The Kent Support and Assistance Service (KSAS) has closed. Kent County Council

Is the Household Support Fund still running?

No. The Crisis and Resilience Fund replaced it.

Do I have to pay it back?

We couldn't find an official answer. Call Citizens Advice on 0300 304 8003 and ask: 'Is a Crisis Payment a grant, or will I have to pay it back?'

Can it pay my heating?

Kent County Council has extra money for people in a crisis with rising heating oil costs. We could not confirm whether it helps with other heating costs. Ask Kent County Council: can a Crisis Payment help with my energy bills?

Kent County Council

Last checked 12 Oct 2026

How to apply

Kent bus pass for older people

Live in Kent and be State Pension age.

Free 9.30am to 11pm Monday to Friday, and all day at weekends and on bank holidays. Works on buses across England, but not on trains or coaches.

If you have a disability, you may be able to get a disabled person's pass.

Who handles this: Kent County Council.

Questions: 03000 41 83 83 (Monday to Friday, 9am to 5pm) or buspass@kent.gov.uk.

Bus times: traveline.info, or call 0871 200 22 33 (12p a minute, plus your phone company's access charge).

What age?

State Pension age, if you live in Kent.

Can someone travel with me?

Only if you are disabled and can't travel alone. Then you can apply for a disabled person's and companion pass. Your companion travels free only with you, and only in Kent and Medway.

Kent County Council

What if I am disabled and under pension age?

You may be able to get a disabled person's bus pass.

Last checked 12 Oct 2026

Kent County Council

Apply for a bus pass

Kent Blue Badge

Up to 4 months if you need an assessment, or up to 4 weeks if you qualify automatically.

If you live in Medway, Bexley or Bromley, apply to that council.

Who handles this: Kent County Council, not your district.

What if I'm refused?

We could not confirm the appeal steps. Call Kent County Council on 03000 41 62 62 and ask how to have the decision looked at again.

Kent County Council

When do I renew?

Apply again before it runs out, because it can take up to 4 months. KCC emails you 4 months before it expires, or texts or writes if you have no email. Badges are not renewed automatically. Help: 03000 41 62 62.

Kent County Council

Last checked 12 Oct 2026

Kent County Council

Get free help with your Blue Badge application

Kent County Council's Blue Badge page

Council alarm and sensors

Kent County Council's Technology Enhanced Lives Service offers alarms and sensors, monitored 24 hours a day. It's available for 10 weeks after hospital or respite with no assessment needed, or longer-term after a care needs assessment. Email tels@kent.gov.uk. Kent County Council

Useful? Bookmark this page — we check it every month so it stays up to date.

Not your area?

How we built this page

Every fact here comes from an official page, linked next to it: Kent County Council, GOV.UK and the NHS. We checked every link and quote on 12 Oct 2026. Where we could not confirm something, we give you the number to call and what to ask.

Links to charities such as the Kent Advice Hub (Citizens Advice) are labelled "other help", not official sources.

Spotted something out of date? Email careteam@helpalert24.co.uk