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Help for older people in Cardiff

All the help for older people in Cardiff, on one page.

Why this page might help

Why this page? In Cardiff, help comes from the council, the Welsh Government and Transport for Wales. We've named who does what.

Start here

Pension Credit can also bring Council Tax Reduction and Cold Weather Payments.

Check Pension Credit

Council Tax Reduction for pensioners in Cardiff

We could not confirm the pension-age savings limit. You can claim Council Tax Reduction and Housing Benefit on the same online form. Ask Cardiff Council: what's the savings limit for pension-age Council Tax Reduction?

Who handles this: Cardiff Council.

I own my home. Can I still get it?

Yes. You can apply if you own your home, rent, are unemployed or working.

Do savings count?

Yes. Household income includes savings, pensions and your partner's income.

Does Pension Credit help?

Yes. Pension Credit can also bring a Council Tax Reduction.

Last checked 12 Oct 2026

GOV.UK

Cardiff Council

Discretionary Assistance Fund

The two grants are the Emergency Assistance Payment and the Individual Assistance Payment. You do not pay them back.

Apply to the Welsh Government. Welsh Government

Who handles this: the Welsh Government, not Cardiff Council.

Do I have to pay it back?

No. There are two grants, and you do not pay them back.

Can it pay my heating?

It can help with food, gas, electricity, heating oil or emergency travel. It cannot pay ongoing bills you cannot afford.

What else can it help with?

A grant to help you, or someone you care for, live independently at home.

Last checked 12 Oct 2026

Welsh Government

Apply to the Welsh Government

Cardiff bus pass for older people

60, if you live in Wales.

Free on eligible local buses in Wales, including cross-border routes that start or end in Wales. Also a third off Cardiff and Valleys trains after 9.30am on weekdays, and any time at weekends and on bank holidays.

Transport for Wales

Who handles this: Transport for Wales. You apply to them online.

Can I travel before 9:30am?

Yes. In Wales the card is valid at all times of the day, every day, on eligible local buses.

Transport for Wales

Can someone travel with me?

If a disability makes it hard to travel alone, you may get a companion card so someone can travel with you for free. Companion cards are handled by Cardiff Council. Your companion travels free only when they're with you for the whole journey.

Transport for Wales

Can I apply early?

You can apply up to 14 days before your 60th birthday.

Transport for Wales

Last checked 12 Oct 2026

Transport for Wales

Apply for a bus pass

Cardiff Blue Badge

In Wales, Blue Badges are free and last up to 3 years. Apply online, or get help at your local Hub.

Who handles this: Cardiff Council.

How long does it take?

Up to 12 weeks, or longer if you need a further medical assessment. Can't get online or to a Hub? Ask for a call back on 029 2087 3209 (Mon–Fri 9.30am to midday).

Cardiff Council Welsh Government

What if I'm refused?

Reapply with any new evidence. Without new evidence, you must wait at least 6 months.

Cardiff Council Welsh Government

When do I renew?

Apply up to 12 weeks before your badge runs out. If you apply earlier, Cardiff cancels the application. Badges are not renewed automatically.

Cardiff Council Welsh Government

Last checked 12 Oct 2026

Cardiff Council

Welsh Government

Get free help with your Blue Badge application

Cardiff Council's Blue Badge page

HelpAlert watch on an older person's wrist

A watch that calls for help

Just back from hospital, caring for someone, or worried about a fall? Press the button on this GPS fall detection watch to call for help.

HelpAlert alarms are monitored 24/7 by our UK team.

You can try the watch first.

Start a free trial

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How we built this page

Every fact here comes from an official page, linked next to it: Cardiff Council, GOV.UK, Transport for Wales, the Welsh Government and the NHS. We checked every link and quote on 12 Oct 2026. Where we could not confirm something, we give you the number to call and what to ask.

Spotted something out of date? Email careteam@helpalert24.co.uk

We check this page every month.