All the help for older people in Leeds, on one page.
Why this page? In Leeds, the council handles Council Tax Support, crisis payments, Blue Badges and telecare. West Yorkshire Metro handles bus passes.
If you have over £16,000 in savings you can't claim, unless you've reached Pension Credit age and get Pension Credit.
Last checked 12 Oct 2026
Council Tax SupportCrisis Payment Scheme. It replaced the Local Welfare Support Scheme from 1 April 2026. UK Government funded.
It can help with food and fuel costs.
Leeds residents aged 16+ getting or applying for benefits such as Guaranteed Pension Credit or Council Tax Support, in a defined crisis, with no Crisis Payment in the last 12 months. Not for food or fuel if you have £150 or more available.
Apply online, or call 0800 953 2303 (Freephone) or 0113 376 0330 (weekdays 9am–4pm, Wed from 10am) and an officer fills in the form with you. Decisions aim for 4 working days. Review: CRPS@leeds.gov.uk.
Call 0800 953 2303 and ask whether you'll have to pay it back.
Last checked 12 Oct 2026
Crisis Payment SchemeWest Yorkshire Metro (Senior Pass). You must have reached State Pension age and live permanently in West Yorkshire. Apply 28 days before. The pass arrives within 7 working days.
Renew online up to 28 days before expiry, or at a Bus Station Travel Centre.
Off-peak is after 9.30am Monday to Friday, and all day at weekends and Bank Holidays.
Only with a Companion Disabled or Blind Person's pass, and only when travelling with the holder.
Last checked 12 Oct 2026
Senior PassRenew up to 3 months before it expires, as early as possible. You must show you still meet the criteria.
Councils usually decide within 12 weeks. You can ask the council to reconsider.
Last checked 12 Oct 2026
Get free help with your Blue Badge applicationLeeds Telecare: 24-hour monitoring, alarms and sensors. 0113 378 2991, TelecareReferrals@leeds.gov.uk.
Last checked 12 Oct 2026
Every fact here comes from an official page, linked next to it: Leeds City Council, West Yorkshire Metro and GOV.UK. We checked every link and quote on 12 Oct 2026. Where we could not confirm something, we give you the number to call and what to ask.
Spotted something out of date? Email careteam@helpalert24.co.uk
