Thank you. Your HelpAlert order is confirmed.
We're getting everything ready so your alarm can be set up safely and correctly. This page explains what happens next and what we need from you.
1. Complete your Emergency Contact Form.
We can only dispatch your alarm once this form is completed. It gives us the details we need to link your alarm to our Emergency Control Room, contact you and your family, and add any key safe or door entry information.
2. We prepare and send your alarm.
Once the form is returned, our team will programme your alarm, test it with our Emergency Control Room, and post it to you with simple instructions. We'll email you when it's on its way.
3. You're protected 24/7.
As soon as your alarm arrives, press the button to make a test call and our UK team will answer. Your monitoring is active from day one.
We cannot dispatch your alarm until the Emergency Contact Form is completed.