Help with one press
If something feels wrong, one press of the button connects them to our monitoring team.
GPS Fall Detection Watch
Worried About Mum or Dad Having a Fall? Let Them Try Help Alert FREE for 14 Days.
Our GPS Fall Detection Watch gives your loved one a simple way to call for help, with automatic hard-fall detection and 24-hour monitoring. We'll help you both get set up and experience the service before deciding whether to continue.
14 DAYS FREE
Just £4.25 Royal Mail postage.
- 24-hourMonitoring team
- Hard-fall detection
- GPS location
- One-press SOS
- Shower-safe
Peace of mind for both of you
They keep living life their way. You stop wondering what would happen if they fell while you weren't there.
Alerts if they fall hard
The watch is designed to raise an alert automatically after a hard fall, even if they can't press the button.
Protected out and about
GPS helps our team locate them, at home, in the garden, at the shops or on a walk.
Less worry for you
Knowing someone is ready to answer, day or night, makes being apart a lot easier.
The 14-day free trial
How it works
Four simple steps. You only pay £4.25 postage today.
Order today
Start the free trial online and pay just £4.25 for Royal Mail postage.
We help you set up
The watch arrives by post and our team talks you both through getting started.
Try it for 14 days
Your loved one wears it every day, fully monitored, so you both see how it fits into life.
Decide together
At the end of the trial, you choose whether to continue with the paid service.
Independence for Mum. Reassurance for you.
Most families don't want to take anything away from the people they love. The watch looks and feels like an everyday watch, so wearing it doesn't feel like a big change.
- They stay independent at home and when they go out.
- You're not the only safety net, even when you live miles away.
- You try it first, with 14 days to see how it works for your family.
The GPS Fall Detection Watch
Simple to wear. Simple to use.
Everything they need to call for help, built into a watch they'll be happy to wear.
One-press SOS button
One press reaches our 24-hour monitoring team.
Automatic hard-fall detection
Raises an alert automatically if a hard fall is detected.
Shower-safe
Shower-proof, so they can keep it on in the bathroom, where many falls happen. Not for the bath or swimming.
GPS location
Helps our team find them when they're away from home.
Looks like a watch
A discreet black watch, not a medical-looking alarm.
Real people, ready to help
We'll set it up with you, step by step
You won't be left with a box and a manual. A friendly member of our team helps you and your loved one get started, and our monitoring team is there around the clock once the watch is on.
START YOUR 14-DAY FREE TRIALPersonal setup help
We talk you both through switching on, wearing and testing the watch.
24-hour monitoring
When an alert comes in, a trained operator answers and arranges the right help.
You stay in the loop
Tell us who to contact, so the right family members know what's happening.
Trusted by families across the UK
Which? Trusted Trader
Independently assessed by Which? Trusted Traders.
Reviewed on Trustpilot
Rated Excellent with a TrustScore of 4.7 out of 5 from 386 reviews. Read our reviews on Trustpilot (opens in a new tab)
First class alarm - impressive
First class alarm. We purchased an annual alarm package for our mum & she finds it very easy to use. I was particularly impressed when we did an initial test call & an operator answered within seconds & asked my mum (by her name) if she could help & if everything was okay?). My mum has dropped it twice, testing out the falls alert on the alarm lol, but was able to cancel it quickly by pressing the button .
Excellent product
Excellent product. Helpful and knowledgeable staff. Emergency response team most understanding. Watch can even be worn in the shower where I have had falls in the past. Good to have re-assurance 24hours each day. Urged by family and O T from local authority to have a personal alarm, so pleased that they did and that after much research I chose HelpAlert.
Excellent customer service and product
Really impressed with the watch and the service. It's worth every penny for the peace of mind it provides. The customer service is exceptional, especially Will Butler who replies so quickly and efficiently. Rare these days! He represents the company perfectly and leaves you feeling you're in safe hands. Excellent!
Fabulous perfect for our parents
Fabulous perfect for our parents
Very prompt attention to my order
Very prompt attention to my order and the people I spoke with were very helpful and friendly
Clear, honest pricing
Start with the free trial. Nothing more is taken today.
Start here — 14-day free trial
Included in your free trial
- GPS Fall Detection Watch
- 24-hour monitoring
- Personal setup help
- Royal Mail delivery
- Monitoring during trial
- £0
- Royal Mail postage
- £4.25
Pay today£4.25
START YOUR 14-DAY FREE TRIAL
Secure checkout. You'll pay £4.25 today.
Rated Excellent · 4.7 out of 5 on Trustpilot (opens in a new tab)If you decide to continue after the trial
The paid service is optional. Here's exactly what it costs, so there are no surprises.
- Annual monitoring
- £300
- One-off setup fee
- £49.99
- Initial annual-plan payment if joining
- £349.99
- 60-day money-back guarantee. Your 60 days begin when the paid service starts, not during the free trial.
Your questions, answered
What do I pay today?
Just £4.25 for Royal Mail postage. Monitoring during the 14-day trial costs £0.
What happens when the 14 days are up?
You decide whether to continue. If you join, the first payment is £349.99: £300 for a year of monitoring plus a one-off £49.99 setup fee.
Can I order the trial for my mum or dad?
Yes. Many orders are placed by sons and daughters. We'll help you both get the watch set up and working.
How does the fall detection work?
The watch is designed to detect hard falls and raise an alert to our monitoring team automatically. No fall detector can pick up every fall, so we always encourage wearers to press the SOS button whenever they need help.
Can they wear it in the shower?
Yes, it’s shower-proof, and we recommend keeping it on, as many falls happen in the bathroom. It shouldn’t be worn in the bath or while swimming.
Who answers when they press the button?
Our 24-hour monitoring team. They'll speak with your loved one, find out what's wrong and arrange the right help, whether that's a family member, a neighbour or the emergency services.
Is there a money-back guarantee?
Yes. If you join after the trial, a 60-day money-back guarantee begins on the day your paid service starts.
Give them help at the press of a button. Start with 14 days free.
Pay just £4.25 Royal Mail postage today. We'll help you both get set up.
- £0 monitoring for 14 days
- Personal setup with our team
- You decide whether to continue